QueueStats

QueueStats - Asterisk Call Center Monitor

QueueStats is a GREAT starter to build Contact or Call Centre

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App Features

Who seeks after it and wants to have it

The Perfect Starting Point

QueueStats is a GREAT starter to build Contact or Call Centre. It allows YOU to get started in minutes, and highly versatile to fit in any type of call projects.

Asterisk Native

QueueStats supports Asterisk core from version 1.6. The sleek look, clean code and flat design sets it stand out and guarantee to capture anyone's attention.

Easy to Customize

QueueStats is extremely flexible to customize. Thanks to the powerful Scripcase Framework, which makes all the impossibilities possible.

Predefined reports

More than 100 predefined reports, with export to MS Excel, MS Word, RTF, CSV, XML format. On-line monitoring activities of agents, incoming and outgoing calls, total call recording agents and agents' queues and much more.

Compatibilities

QueueStats is compatible with most of the popular Asterisk Distro, such as: Elastix, AsteriskNow, FreePBX, etc.

Agent Portal

Fully dynamic logging agents in Queues, monitoring login and paused time. Information about missed calls in the queue.

This is Why You Will
QueueSats

QueueStats is a GREAT starter to build Contact or Call Centre.
It allows YOU to get started in minutes,
and highly versatile to fit in any type of call projects.
QueueStats supports Asterisk core from version 1.6. The sleek look,
clean code and flat design sets it stand out and guarantee to capture
anyone's attention.
QueueStats is extremely flexible to customize. Thanks to the powerful
Scripcase Framework, which makes all the impossibilities possible

  • Predefined more than 150 reports
  • Compatibilities with Asterisk distro
  • Agent Portal
  • Integration with CRM
  • WEB forms
Downoad Now!

Analyze your Contact & Call Center

More than 150 predefined reports, with export to MS Excel, MS Word, RTF, CSV, XML format. On-line monitoring activities of agents, incoming and outgoing calls, total call recording agents and agents' queues and much more.

Reports of all activities of call centers, filtering by operator groups to the individual agents (call, missed call, logon and logoff agent). Transparent panel in real time call center activities, an overview of each call and actively agents. Call monitoring in real time to control the quality of services of agents.

Integration with CRM and WEB forms

QueueStats include API interface for controlling system processes operators, third-party applications, as well as a CTI interface that allows integration to applications like CRM, etc.

Dial phone number just by click on phone in CRM. Call notification popup for incoming call. Predefined WEB forms for custumers.

Easy to Customize

QueueStats is extremely flexible to customize. Thanks to the powerful Scripcase Framework, which makes all the impossibilities possible.

QueueStats is compatible with most of the popular Asterisk Distro, such as: Elastix, AsteriskNow, FreePBX, etc.

Want to be the first to try our QueueStas...

Download QueueStats for 2 agents FREE

Other Features

Who seeks after it and wants to have it

Customization

QueueStats is extremely flexible to customize. Thanks to the powerful Scripcase Framework, which makes all the impossibilities possible

Highly Compatible

QueueStats is compatible with most of the popular Asterisk Distro, such as: Elastix, AsteriskNow, FreePBX, etc

Cloud

QueueStats is also ideal for deployment as a cloud service. We offer cloud solutions JustCall Cloud

Analitycs

More than 150 predefined reports, with export to MS Excel, MS Word, RTF, CSV, XML format

Performance

QueueStats offers a powerful and robust solution for the needs of call center deployment. The solution is designed for companies that operate call centers from 2 to 100 agents.

Training agents

Training agents with supervisory function for online monitoring of the work of agents speakerphone feature or the whisperings of the agent.

Support

Priority Support guarantees an initial response within 24 hours of an issue being raised during business days.

Easy Installation

Fully automated installation process.

That's Where We Are

Location

DialCom s.r.o., Bratislava, Slovakia

Email

info@queuestats.eu

Phone Number

+421 2 2028 3004

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